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operationsMarch 9, 2026146 views

Hospice Volunteer Program Development: CMS Requirements and Best Practices

Volunteers are essential to hospice care, and CMS requires that they provide at least 5% of patient care hours. Learn how to build a compliant and effective volunteer program.

Noble Hospice Solutions Team

Noble Healthcare Team

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Hospice Volunteer Program Development: CMS Requirements and Best Practices

The CMS Volunteer Requirement

CMS requires that hospices use volunteers to provide at least 5% of total patient care hours. Understanding this requirement is essential for compliance.

Volunteer Recruitment

Successful recruitment requires a clear message about the value volunteers provide. Partner with community organizations to identify potential volunteers.

Training Requirements

All volunteers must complete orientation and training before patient contact. Cover hospice philosophy, patient rights, and role-specific skills.

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